Crickex FAQ
Quick answers to the questions players ask most, from login and the app to odds, withdrawals and bonuses. Each answer links to the page that covers it in full.
Account
How do I log in to Crickex?
Open Crickex and enter your username and password. Full steps are on our login page.
I forgot my password. What now?
Use “Forgot password” on the login screen. See password reset.
How do I open an account?
Our sign-up page covers the form, verification and common mistakes.
App and access
Is there a Crickex app?
See our download page for the app and the mobile site.
The site will not load. Is there a backup link?
Only use addresses on our official links page.
Betting and casino
How do cricket odds work?
Decimal odds show your total return per 1 taka staked. See reading cricket odds.
Why did my live bet get rejected?
The odds probably changed or the market was suspended. See how in-play works.
Do Aviator or crash predictors work?
No. They are scams. See crash games.
Money and offers
Why is my withdrawal pending?
Usually verification, bonus turnover or processing time. See withdrawals.
What is turnover on a bonus?
The amount you must bet before bonus money can be withdrawn. See bonus terms.
How does the referral programme work?
Invite friends with your code and earn when they play. See referral.
This website
Is crickex.ing run by Crickex?
Yes. crickex.ing is the official Crickex website.
Will Crickex ever ask for my password?
No. Not by chat, phone or email. Anyone who asks is not Crickex.